FAQs
Booking
The rental price includes the fully furnished house, utilities such as water and electricity, Wi-Fi, and access to all listed amenities. Any additional charges will be clearly stated before booking.
Yes, the minimum stay requirement varies depending on the property and season. You can check the details on each listing's page.
No, pets are not allowed in our listings. Please refer to the house rules for more information.
The cancellation policy depends on the property. Please review the cancellation terms in the listing before booking. Refund eligibility will be based on the timing of your cancellation
Our properties offer free, on-site parking. Details about parking options can be found in the property description.
The host’s contact information is available at our website. They are available to assist with any questions or concerns during your stay.
Yes, all properties are professionally cleaned and sanitized before each guest's arrival to ensure a comfortable and hygienic stay.
Contact the host immediately. They will address the issue promptly to ensure your stay is not disrupted.
Parties are not permitted unless specifically approved by the host. Please refer to the house rules for more information.
Yes, all kitchens are equipped with essential appliances, cookware, and utensils. Specific items may vary by property; check the listing for details.
We accept electronic payment methods, including Mpesa and major credit cards. Unfortunately, we do not accept cash payments.
Yes, booking changes are possible but must be communicated to the host for further guidance. You can find the host’s contact information on the website to assist with modifications. Please note that changes are subject to availability and the terms of the booking policy.
General
Yes, most of our properties are family-friendly. Check the specific listing for available features.